We strive to offer the Swedish market a best in class

and cost effective nearshore outsourcing sales solution.

  • Telemarketing and
    Sales

    We will leverage our highly-trained sales force, focus on maximising client revenue growth with a high quality delivery in-mind by taking control over the entire sales process, to support your business.

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  • Customer Acquisition and
    Retention

    When we work for you, our aim will be to fully engage with the target customers needs and to provide a high quality customer experience to convert the prospect into a loyal citizen for your company.

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  • Customer
    Service

    We have refined the most dynamic customer care principles and developed an outstanding care team to ensure efficient and clear communication between your company and customer.

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  • Technical
    Support

    We deliver technical diagnosis, analysis and resolution for post-sale technical issues that are necessary to maximise your customer loyalty. Our team will take your customers experience to a new level.

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  • Webchat
    Support

    We have the infrastructure to enable an instant messaging support channel between your company and customer. A frictionless and efficient interface for dealing with todays customer concerns.

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  • Credit
    Management

    When engaging our credit management services, we will endeavour to devise the most unique strategy which best fits your needs to effectively protect your most valued revenue streams.

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Testimonials


It is rare to encounter exceptional professionalism in the contact center industry as we experienced during our cooperation with Atentel. We are very pleased with the quality and follow-up during our cooperation. Atentel is a company with a strong entrepreneurial spirit and adaptability that allows it to be flexible when finding new solutions
Alexander Falk
Head of Marketing and Sales at Telinet Energi AB

Atentel has proven from the outset of our collaboration that a competent and a well-structured sales organisation coupled with an unwavering commitment are the key building blocks to reach success in sales for both the short and long term. Atentel has a strong focus on quality which runs throughout the organization.
Working with Atentel is both fun and self-developing.
Kenny Leinonen
Sales Manager Direct Sales at Canal Digital Sverige AB

Atentel has demonstrated a rapid development and readiness for a mutual win-win. Proactivity combined with increased production volumes and low return rates give Bonnier a solid return on client investment and a strong profitability in customer acquisition for our book subscriptions.
Atentel is responsive and has a very open dialogue, and this compels us to give Atentel a high rating for its collaboration with us, it is a partnership we really appreciate!
Tony Mårshans
Head of TM & Parntership Manager at Bonnier Bokklubbar